Returns & Refunds

Pre-built PCs: 14-day return window from delivery. PC must be returned in original condition and packaging. Customer covers return shipping unless the unit arrived defective or damaged.

Custom builds: Because these are built to your spec, custom builds are final sale once assembly begins, except in cases of defective components (covered under manufacturer warranty).

Optimization services: Since this is a service, refunds are handled case-by-case. If you're not satisfied with the results, reach out within 14 days and we'll make it right.